Health And Safety Energy Non Domestic Term paper
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Legally reportable accidents
Type of accident Number for year end 31st March 2010 Number for year end 31st March 2011
Employees: Number of work-related fatalities 0 0
Work-related 'major' accidents / injuries 77 56
Work-related 'over three-day' lost time accidents / injuries 321 315
Safety Structures
Our principal safety management structures continued to operate broadly as reported last year, with some refinements:
• The composition of the retail safety steering group was extended to include better representation from stores operational management with periodic attendance from area managers and divisional operational managers. Both the retail safety steering group and the Beeston Site Safety Steering group continued to work well, driving the development of our plans for continuous improvement in our safety standards and safety performance.
• The governance committee, established to monitor our overall management of risks to the business (including health and safety), and chaired by an executive director continued to operate. It now meets more frequently than before (now monthly), and as a consequence of refining and simplifying routine presentation of performance data, is better focused on ensuring that progress with major planned activities is as expected. The operating module of the committee was extended to our Boots retail divisions (four in the UK); each division now has a divisional governance committee (chaired by the divisional director), which has oversight of each division’s safety performance and progress with safety improvement plans.
Integrated Safety Support Team
The composition of the safety support team remained largely as reported last year but with some changes in the responsibilities of individual advisers (to better align with business needs). In addition, the assistant retail advisers, appointed last year, obtained the NEBOSH Safety Certificate qualification and 10 of the safety team received basic fire safety training (to Fire Safety Technician level) so that we could explore some different ways of managing fire safety.
The Health and Safety plan
As reported last year our comprehensive retail safety plan was built around six principal themes:
• Leader-led safety
• Competent leaders
• Simple, effective tools
• New ways of working
• Monitoring performance
• Physical environment.
Leader-led safety
The most significant development here was the setting up in all divisions of divisional governance committees (following a successful trial in one division) to provide an effective mechanism for the management of all risks (including health and safety) through senior operational management engagement. The committees have worked very well and have provided invaluable insights (particularly for the Retail Safety Steering Group) as to the effectiveness of what we are doing and how to better support store management.
Competent leaders
Face-to-face training (by retail safety advisers) for store managers, continued throughout the year. In addition, similar training was developed for area mangers and, following a trial, was extended across one of our divisions. Our plans for 2011/12 will see all area mangers receiving this training by year-end.
Simple, effective tools
As previously reported, last year we launched a completely revised risk assessment approach. The new approach has been found to work well (and is complemented by an e-learning package on risk assessment). We have reviewed our approach in the light of incidents and experience to ensure we meet all relevant legal requirements. Consequently, in February 2011, we launched a number of additions to the risk assessment process to cover: stores with hatches leading to basements; delivery operations to airport stores; dealing with snow and ice; asbestos management; lone working; delivery operations using dock plates and the use of wheeled gondola display units.
This year we added two new modules to our suite of e-learning training packages; asbestos management and advanced training for dealing with violence and aggression.
New ways of working
Last year we organised a Safety Week across all our Boots UK stores, to emphasise our commitment to our health and safety aspirations. The...
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