Management Term paper

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Part 1 (5 mark)

In a short essay discuss what change in management function and skills occur as one is promoted from a non-management to a management position.

Today s companies are struggling to remain competitive in the face of increasingly tough global competition, uncertain environment, resource, massive worldwide economic, political and social shift Therefore we must pursue and complete against international competitors, to maintain our global market share. Manager worked in domestic or international company, always face external, internal environment and task environment problems, managers use conceptual, human and technical skill to perform the four management functions of planning, organizing, leading and controlling to work in large, small, manufacturing profit and nor-profit organization.

Moreover, management often is considered universal because it uses organizational resource to accomplish goals and attain high performance in all types of profit and non-profit organization. There are four management functions to achieved the organizational goals, planning, organization, leading and controlling organization resources.(Daft r.et.al 2000 pg 5)

In organization the first steps for management is planning and select goal and find a way to achieve them, second steps is organising and assign responsibility for task accomplishment, organising staff means manager will need a good knowledge of operations and the job roles by them. The manager should give the suitable job for the employee depends on their knowledge and skill, to make them self-fulfilments and self-discovery. Third is leading effective leadership sets a direction for staff to follow and requires good interpersonal communication to motivation and sound decision-making to influence employee.(Ian Birt.et.al1995). Fourth controlling manager monitoring the activities and make correction, which learn and gain experience and knowledge from the past mistake and find way to improve.

In any organization, good managers give direction to their organizations, provide leadership and achieve high performance, which attainment of organization goals by using resource in an efficient and effective manner.

For the manager position manager usually work in different level in the hierarchy, for example top manager, middle manager, first-line managers and nonmanager (personnel), (Daft r.et.al 2000 pg 8) which different manager had their own responsibility and different problems and risks they need to experience and solve.

Part 2 (5 marks)

Read the management in practice: Ethical dilemma on page of Daft and Marcic and in a short format addressed to the division s regional manager present your recommendations with supporting reasons.

MEMO

Name: Mark Lee

To: William Wong

From: Sales manager

Regard: Sales performance

People involve

Holly Vasquez ------ Sale manager (who write report and completing the profitability statement for her regional manager)

Larry Norris ------------ Sales (employee for company but he did not meeting quotas)

Current situation

1. First time during here tenure as a sales manager for Wallog Computer.

2. Under performing sales because her group wan not in the top 10 percent of the region. Sales slip during the past year and hope fourth quarter might reduce.

3. Stockholder under pressure the company to increase the sales.

4. Might facing cutting staff problems and people culture that had kept there for past 10 years, it s seem hard to change it.

Problem for Holly Vasquez

1. Worked for the company 27 year, had great experience and career sale than anyone in the region.

2. Past three years, Larry Norris had not even met quota compare with the other salespeople.

3. Always follow his old-style selling technique, and don t want to consult with the new new guy on technical information and new sale techniques.

4. Vasquez think Larry Norris was too young to retirement and too old to find a job elsewhere at his current salary.

You should cite this paper as follows:

MLA Style
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