The Dry Cleaning Process Term paper
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Most people worry when starting a new job. Being nervous is a natural
feeling of course, especially when there are a lot of mistakes to be made.
Although, in ten easy steps one can master the process of working at a dry
cleaning facility. One must be very careful in making exact matches of
identification tags, the most important of all steps.
The first step in the dry cleaning process is waiting on the customer.
Always greet the customer in a friendly manner. Be cheerful, and if one
knows the customer by their previous visit, greet he or she by correct
salutation accompanied by their last name. Then using a dry cleaning invoice,
write the last name, address and phone number on the appropriate lines. Ask
the customer if there are any special instructions on their garments. Then one
may tell the customer the approximate day that they may pick up the clothing.
The next step is identifying and pricing the clothing. One must write a
short description of the garment or garments on the invoice in case the
identification tag falls off in the cleaning process. If the customer brought in
a silk blue dress with a green diamond pattern, then on the invoice one would
write: silk dress, blue with green diamonds. One then would write the price
of the item, which is twelve dollars and fifty cents. If more than one garment
was brought in, the total of all the garments should be totaled and written at
the bottom of the invoice.
The third step is to put the appropriate identification tag on the article
of clothing. Count how many pieces of clothing one has, and what day of the
week it is to be picked up by the customer. If one had a silk blue dress that is
to be picked up on Wednesday evening, then one would use a white
identification tag with a number one printed on it. If one had two sport
jackets to be picked up on Thursday evening, then one would use a orange
identification tag with a number two printed on it.
The fourth step is checking the clothing. One should check all pockets
for the customers personal items. Anything found in the pockets should be
returned to the customer when he or she picks up the clothing. One should
also check the buttons on the garment. Ceramic, shell and wooden buttons
must all be wrapped with aluminum foil to prevent damage in the cleaning
process.
The next step is the transporting of the garments to the main store
where all the cleaning and pressing takes place. When all of the clothing has
been identified, one puts the garments in industrial-size cloth bags. A van
then...
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